FAQ

/FAQ

Please check order flowchart. You can send inquiries from here

Please make your payment by Bank transfer or Credit card (VISA / Master ).
We can not receive it by Paypal.
If you’d like to use any other payment, please ask us.

Yes, we can keep your deposit and we will settle the balance upon your wish.

We can ship the parcel via EMS, DHL, UPS and other.
If you have your import account for above courier, you can use it.

Yes, you can pick up them at our office.
Or we can deliver your order to Japanese address.

It takes about 5days from manufacture to us,
and then it takes about 4 days by DHL and UPS, 2 weeks by EMS.

shipment

Normally we ship all together for one order.
If you need available parts first, the back orders will be shipped with your next order.
Or, we’ll add the second freight charge into Proforma Invoice.

Yes, our offered items are original and brand new.
And also we have some compatible products for discontinued item.
Please feel free to ask us.

Sorry we cannot guarantee for spare parts when you install them by your self.
If you need warrantee, please contact the authorized engineer by local Noritsu and Fuji.

We believe that our offering price is reasonable and you don’t need to check around the other shops.